Cookie Policy

Clear details on how Niva Africa uses cookies and similar storage technologies, and how you can manage them.

APPLICABLE TO NIVA.AFRICA·LAST UPDATED: OCTOBER 2026

Cookies & Analytics Used

A cookie is a small text file saved to your device when visiting a website. Niva employs a minimal set of cookies and local storage tokens to ensure secure operation and smooth navigation:

Strictly Necessary Cookies

MANDATORY

Essential for basic system functionality, including authentication tokens, CSRF protection, and keeping your shopping bag active across pages. The website cannot function without these cookies.

Performance & Analytics Cookies

ANALYTICS

Gather aggregated, de-identified telemetry regarding page response times, navigation drop-off rates, and interface errors to help our engineering team improve performance.

Preference & Functionality Cookies

FUNCTIONAL

Remember user choices such as your currency preference and dismissal of interface banners.

Purpose of Processing

We use cookies and local storage tokens strictly for legitimate technical purposes:

Authenticating verified user accounts and preventing session hijacking.
Managing your marketplace checkout pipeline with partner brands.
Measuring aggregated load times to optimize speed on mobile cellular connections in East Africa.
Remembering your consent choices so you are not repeatedly asked across visits.

No Cross-Site Ad Tracking: We do not deploy third-party advertising tracking cookies or participate in cross-site behavioural profiling ad exchanges.

Visitor Consent Controls

You have total control over which cookies are stored on your device. You can manage or disable non-essential cookies through your web browser preferences:

· Chrome: Settings → Privacy and security → Third-party cookies

· Safari: Preferences → Privacy → Manage Website Data

· Firefox: Settings → Privacy & Security → Cookies and Site Data

· Mobile Browsers: Settings → Site Settings → Cookies

Please note that disabling strictly necessary cookies may degrade core functionality, such as maintaining an active login or completing checkout in the web app.